2 weeks ago we got a flat at 11pm on a Saturday night. The whole tire split. We were stuck! But thanks to Joseph we got our baby towed home to get a new tire! Thank you, Joseph!
Oscar went beyond what was expected to two the motorcycle from Iraan to Odessa. He understands what first class service is all about!
Quick to respond. Great service. Would highly recommend.
Sunday, I was on my way to work and a water hose burst on my Audi A7. I contacted all available towing companies in the Alexandria/Pineville area and every one of them had an excuse or their drivers were already busy. Called American Towing and they came right away. It was very 🔥🥵🔥 hot but, the driver helped me to pour water in the car and helped me in everything that needed to be done to get me off the side of the road 🛣️ and safely 🏠 with my vehicle. I will use the from now on.
Great towing
VERY VERY VERY nice and respectful group of people. Everything was easy and quick. Thank you guys for amazing customer service!!! I appreciate you guys.
Joe, the driver, gave exemplary service. He was very polite and courteous. He was very professional and made me feel very comfortable about leaving my vehicle in his hands. He's an asset to your company.
The service tech (Joseph) was very nice and arrived quickly. My tire was changed quickly, and I appreciate their service. I would definitely recommend to anyone
My truck was stuck in the mud and I reached out to this company. It was the best thing I ever did very helpful and understanding and reasonable. I really appreciate it.
After breaking down in Lena, and having no other option but a tow we weren’t sure who to call. Luckily the Sheriff stopped to get gas and recommended American Towing out of Alexandria. Although it took awhile for them to get to us, which in the moment is always frustrating Joseph explained that he had been flagged down by someone else that needed help he was trying his best to get to us. When he did arrive our car was on his truck and ready to go in 15 minutes. We told him of our intentions of just going to a truck stop and hoping to find help there. Luckily Joseph talked us out of getting dropped off in the middle of nowhere and offered to take us to Alexandria. He found us a safe spot with an auto shop and a hotel within walking distance of each other. Thanks to Joseph we were back on the road headed to Alaska just a few days later. Thank you Joseph! Thank You American Towing!
Great service, and super helpful
They are fast courteous and professional. Joseph was very nice and his truck looked new and clean.
Driver was very nice. Was very helpful and made a stressful situation relaxed.
They gave excellent service, even though it was pouring rain, getting my truck out of a ditch where it wound up after an accident. They were also courteous while talking to my husband and me while they were pulling the truck out of the ditch.
On my way home, I encountered engine troubles and pulled over on I-49. Called America Towing and was met with Mr. James Carter 15 minutes earlier than the ETA I was given. It was nerve wreaking just being on the interstate stranded, but Mr. Carter was very reassuring and professional. Thank you Mr. Carter and thanks to American Towing for all your help!!
Very professional service! Driver contacted me in advance, before leaving his location to let me know he was on his way! Very knowledgeable about his work! Highly recommend!
Awesome
I needed a few abandoned cars removed from a property. I called American Towing and Recovery. I talked with Anthony and he was very pleasant and professional. He understood my situation and said that he could provide the service I needed and could work around my schedule. I was met at the site early the next morning by Ronny with a rollback truck. It was clear to see that Ronny had a lot of experience at his job. He was very friendly and very efficient at loading the cars. Their towing fees are very reasonable. I would highly recommend them. They are the company that I will use for any future towing needs. Kudos to Anthony, Ronny, and American Towing and Recovery!
Fast, reliable, friendly service. ..
Joseph was extremely professional, friendly, and helpful. Got my SUV back home with no issues what so ever. He got there promptly and had the SUV loaded and gone within minutes. Drove very safely and courteously. I will keep this tow company for future events.
So I was stuck on on the hwy because my car was acting crazy didn’t want pick up speed🙂i I definitely wasnt gonna keep driving. I called everybody but the tow company because I was worried they was going to take too long. Anerican Towing came before the estimated of arrival. Kyle was service and he was a very nice person. I even got to ride to my house and didn’t have to find a ride home. He was very friendly and I made him laugh too.
Amazing work, was able to get my vehicle from Fort Polk to Houston with no problems. Would definitely use again if needed!
Outstanding service! They always exceed my expectations. Their technicians are knowledgeable and friendly. I feel safe knowing they've got my back.
Life-savers! I was stranded in the middle of the night and they came to my rescue. Swift response and high-quality service. I couldn't ask for more.
Thank you for turning a stressful situation into a stress free experience!
I've been a loyal customer, and I've never been let down! Always there when I need them, rain or shine. Their commitment to service is truly unparalleled. A lifesaver on the road!
Exceptional service! They've helped me out on several occasions. Always on time, well-prepared, and super professional.
Absolutely the best in the business! They've bailed me out of several tight spots. Fast, efficient, and always professional. I wouldn't trust my car with anyone else.