After breaking down in Lena, and having no other option but a tow we weren’t sure who to call. Luckily the Sheriff stopped to get gas and recommended American Towing out of Alexandria. Although it took awhile for them to get to us, which in the moment is always frustrating Joseph explained that he had been flagged down by someone else that needed help he was trying his best to get to us. When he did arrive our car was on his truck and ready to go in 15 minutes. We told him of our intentions of just going to a truck stop and hoping to find help there. Luckily Joseph talked us out of getting dropped off in the middle of nowhere and offered to take us to Alexandria. He found us a safe spot with an auto shop and a hotel within walking distance of each other. Thanks to Joseph we were back on the road headed to Alaska just a few days later. Thank you Joseph! Thank You American Towing!
Great service, and super helpful
They are fast courteous and professional. Joseph was very nice and his truck looked new and clean.
Driver was very nice. Was very helpful and made a stressful situation relaxed.
They gave excellent service, even though it was pouring rain, getting my truck out of a ditch where it wound up after an accident. They were also courteous while talking to my husband and me while they were pulling the truck out of the ditch.
On my way home, I encountered engine troubles and pulled over on I-49. Called America Towing and was met with Mr. James Carter 15 minutes earlier than the ETA I was given. It was nerve wreaking just being on the interstate stranded, but Mr. Carter was very reassuring and professional. Thank you Mr. Carter and thanks to American Towing for all your help!!
Very professional service! Driver contacted me in advance, before leaving his location to let me know he was on his way! Very knowledgeable about his work! Highly recommend!
Awesome
I needed a few abandoned cars removed from a property. I called American Towing and Recovery. I talked with Anthony and he was very pleasant and professional. He understood my situation and said that he could provide the service I needed and could work around my schedule. I was met at the site early the next morning by Ronny with a rollback truck. It was clear to see that Ronny had a lot of experience at his job. He was very friendly and very efficient at loading the cars. Their towing fees are very reasonable. I would highly recommend them. They are the company that I will use for any future towing needs. Kudos to Anthony, Ronny, and American Towing and Recovery!
Fast, reliable, friendly service. ..
Joseph was extremely professional, friendly, and helpful. Got my SUV back home with no issues what so ever. He got there promptly and had the SUV loaded and gone within minutes. Drove very safely and courteously. I will keep this tow company for future events.
So I was stuck on on the hwy because my car was acting crazy didn’t want pick up speed🙂i I definitely wasnt gonna keep driving. I called everybody but the tow company because I was worried they was going to take too long. Anerican Towing came before the estimated of arrival. Kyle was service and he was a very nice person. I even got to ride to my house and didn’t have to find a ride home. He was very friendly and I made him laugh too.
Amazing work, was able to get my vehicle from Fort Polk to Houston with no problems. Would definitely use again if needed!
Joseph is awesome and super kind.
They get job done! Reliable, professional service.
Car stopped running 2 miles from Lena on I49. Called American Towing in Alexandria and they responded quickly. The driver, James, got to my location in about 35 min. He has a great personality and us extremely competent. He treated me like a friend. I highly recommend this company if you need towing. .
Had an emergency situation, and American Towing was the way to go. Lacey was the one that took the call, and was very professional and had a driver on the call in great timing. I would highly recommend this company, and will be using them for future services.
Driver and operator made sure I was taken care of . Smooth process and would highly recommend.
Such a blessing on this holiday weekend! Our minivan overheated on our drive home over Thanksgiving weekend, and we found ourselves stranded on the side of the interstate. Laquanda, Jasen, Wesley, and Lonnie, from American Towing and Recovery, came out and collected the van and our entire family, bringing us in to town for the repair. Laquanda even brought out her own van to transport all of our family. The price was fair, the service was prompt, and even better, the employees were helpfully and friendly! I cannot express how grateful I am for the help they provided during our time of need!
My car broke down 18 miles south of Alexandria the Saturday after Thanksgiving. I called and a very nice lady answered, located me, and sent a driver to get us. I told her I was traveling with my family and she said not to worry, she would get us a ride. Concerned about us she came and picked us up herself. I can’t say enough good things about the people who helped me and my family during a very stressful time. Thanks to Laquanda, Jasen, Wesley and Lonnie. These are some of the nicest, most caring people you can meet. And, by the way, the price was more than fair.
Fair price to replace a tire, fast friendly and professional
Needed a tow for my work truck to get to a tire shop! Very Prompt and fast! Definitely recommend! Thanks Guys and Gals!
I was in a wreck that totaled my car. I’ve never needed a towing service in Alexandria so I didn’t have a preference on who the police called to tow the car. I am extremely happy that they called this company. The entire experience has been above and beyond my expectations. They have been polite, caring, considerate, helpful, and professional. I would absolutely recommend them to anyone and everyone with the need. Thank you so much for making a horrific experience a little less stressful!
Me and my best friend was broke down on 107 in Marksville Louisiana. I called my insurance company and we chose American Towing to come get us. Joseph came out to our needs and he was a awesome tow truck driver. Joseph was very respectful and had a great personality with us. Joseph took good care of our vehicle. We all had a great conversation with him when he got the vehicle to the house. I don't know if Joseph will see this but plz let him know we thank him so much. Ty to American Towing for having such a wonderful worker on your team.
Needed a tow and Thomas was great. Fast, professional and a nice man. Would recommend to anyone, thanks again!